Terms & Conditions

1. Order Confirmation

All orders are subject to acceptance and product availability.

Once your order has been placed and approved, you will receive an Order Confirmation by email outlining the details of your purchase. We kindly ask you to review the confirmation carefully to ensure that all specifications, dimensions, fabrics, finishes, quantities, and delivery details are correct.

Should you notice any discrepancies, please contact us as soon as possible.

2. Product Availability

RIJD Interior offers both made-to-order furniture and in-stock collections.

Our made-to-order pieces are individually crafted according to your selected dimensions, materials, fabrics, finishes, and other specifications. Because these products are manufactured specifically for each client, slight variations in natural materials and craftsmanship are part of their unique character.

Selected products may be available from stock for faster delivery. Availability is always confirmed when your order is accepted.

3. Pricing & Payment

Prices are displayed in SEK for customers in Sweden and EUR or USD for international customers.

Unless otherwise stated, prices do not include shipping costs, customs duties, import taxes, or local handling fees.

Full payment is required when placing an order unless alternative payment terms have been agreed in writing.

Accepted payment methods include major credit and debit cards as well as bank transfer.

RIJD Interior reserves the right to update prices without prior notice. Price adjustments will never affect orders that have already been confirmed.

4. Production, Delivery & Shipping

Estimated production time for made-to-order furniture is generally 6–8 weeks, although lead times may vary depending on fabric availability, selected materials, and current production schedules.

Items available from stock are normally dispatched significantly faster.

Once your order is ready, we will arrange shipping and provide tracking information whenever available.

Shipping costs are calculated separately unless otherwise agreed.

While we always strive to meet estimated delivery dates, RIJD Interior cannot be held responsible for delays caused by freight carriers, customs procedures, supplier delays, weather conditions, or other circumstances beyond our reasonable control.

5. Order Changes

We understand that plans can change.

If you wish to amend your order, please contact us as soon as possible. We will always do our best to accommodate your request.

However, once production of a made-to-order item has commenced, changes may no longer be possible, or additional costs may apply depending on the stage of manufacturing and materials already allocated.

6. Returns & Customer Care

Because most of our furniture is handcrafted specifically for each client, made-to-order items cannot normally be cancelled or returned once production has begun.

Products purchased from our in-stock collection may be eligible for return in accordance with applicable consumer legislation where relevant.

Above all, we want every client to be delighted with their RIJD experience. If any concerns arise regarding your order, we encourage you to contact us directly. Every case is reviewed individually, and we are committed to finding a fair and practical solution whenever possible.

7. Quality Guarantee & Warranty

Every RIJD piece is produced using carefully selected materials and manufactured by experienced European craftsmen.

We provide a two-year warranty covering manufacturing defects in workmanship, construction, and materials under normal residential use.

Should a manufacturing issue occur during the warranty period, RIJD Interior will assess the product and, where appropriate, repair, replace, or otherwise remedy the affected part or item.

The warranty does not cover:

• Normal wear and ageing
• Natural variations in wood, stone, leather, fabrics, or other natural materials
• Improper use or maintenance
• Accidental damage
• Commercial use unless otherwise agreed
• Alterations or repairs carried out by third parties

If your order arrives with visible transport damage, please notify us within five business days so we can assist with the shipping claim.

8. Our Commitment

At RIJD, we believe exceptional furniture deserves exceptional service.

From your first enquiry to long after delivery, our team is committed to providing personal support and ensuring a seamless experience. Should any issue arise, we will always work with care, transparency, and professionalism to reach the best possible outcome.

9. Limitation of Liability

RIJD Interior’s liability is limited to the purchase price of the product concerned.

RIJD Interior shall not be liable for indirect or consequential losses, including loss of profits, business interruption, or other economic damages arising from the use of our products, except where liability cannot legally be excluded under applicable law.

10. Privacy

RIJD Interior respects your privacy and processes personal information in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Personal information collected through our website, customer correspondence, and order process is used solely for:

• Processing and delivering orders
• Customer service and project communication
• Maintaining ongoing client relationships

We never sell or share personal information with third parties for marketing purposes.

Personal data is stored securely and is only accessible to authorised personnel.

You have the right to request access to your personal information, correct inaccurate data, restrict processing, or request deletion where permitted by law.

11. Contact Information

If you have any questions regarding these Terms & Conditions, your order, warranty, or our Privacy Policy, we are always happy to assist.

RIJD Interior

Email: hello@rijdinterior.com

Phone: +46 8 10 66 08